Case Study: Building Lasting Relationships with a Travel Reward Program

Snapshot

Client: Fortino's (supermarket chain) · Destination:Barbados  · Attendees: 100

The Experience

When Fortinos wanted a refreshed approach to the 25+ yearprogram that celebrates their top franchisees and partners, they turned to TKEvents for creative, bespoke program delivery. Fresh creative concepts, pairedwith end-to-end project, event and destination management that leveraged ourinternational network of venues and local suppliers, set a new standard for theexperience.

The Event

Program elements included:

• A   5-star, all-inclusive luxury resort as the backdrop, with a curated,     personalized experience: gifted mail-out invitations, a dedicated travel     reservations representative, airport greeters for a seamless departure,     private transfers, and white-glove check-in
• A  dedicated on-site concierge for day-of FAQs, dine-around reservations, and     hosted activity bookings
• A   group excursion to Barbados's renowned polo match and garden party
• Full  production and stage management, with an integrated partner program,  entertainment, awards and recognition

The TK Difference

• A     custom evening built around a partner's new product launch, featuring an     interactive culinary experience with celebrity chef David Rocco
• A     first-ever mobile app for the program, with gamification, friendly     competition, and prizes, adding a new layer of engagement to the week

The Result

A week-long experience that didn't just celebrate the year'stop performers — it blended Fortino's culture with the best of Barbados and seta new benchmark for the 25-year program.

Testimonials:

“Well planned trip full of events that allowed for solidinteraction with everyone. I would not hesitate to join again in the future.”

“It was great to experience something outside of the resort.”

“The offsite polo match was awesome. The beach party was agreat replacement to the gala.”